Expectations

The Hines Corporation expects the following from its suppliers:

• Commitment to continuous improvement
• Cost containment and reduction programs
• 100% on-time delivery to The Hines Corporation's request date
• Capable processes
• Cpk performance of 1.5 or greater on all Critical and Major Characteristics
• Zero defects
• Timely and effective corrective action in the event of a nonconformance
• Open communication channel with business, technical and manufacturing personnel
• Advance notification of production or shipping concerns
• Communication of any significant process, product or material change
• Financially solid and well managed
• Commitment to exploring new technologies and processes,/li>
• Striving for Best Cost Producer status
• Implementation of Electronic Data Interchange and Inventory Reduction Programs
• Acquiring the Hines Corporation Certification
• Conformance to all policies and procedures outlines on this website